FAQ'S

WHAT IS OUR RETURNS POLICY?

We hope that you will be totally satisfied with your order. If you are unhappy for whatever reason, we are happy to offer refunds on full priced items within 14 days of receipt of your goods.

Please see our full returns policy here. 

 

HOW LONG WILL DELIVERY TAKE?

We offer Next Day Delivery to Irish customers only on orders placed before 13:00 via DPD. We also offer 48 hour delivery via Fastway.

Delivery to the EU will take approximately 1-2 working days via Fedex. Please note, as we ship from our EU warehouse there are NO customs or VAT charges on EU deliveries.

Worldwide deliveries take approximately 7-12 working days via standard delivery. We also express worldwide delivery via DHL which takes approximately 2-4 working days.

*Please note that customers outside of the EU may be responsible for custom duties.

 

WHAT SIZE SHOULD I ORDER?

 

Please refer to the size guide linked on each product page.

 

HOW SECURE IS THE SHOPPING ON THE ONLINE STORE? IS MY DATA PROTECTED?

 

Our website is fully secure so there is no need to worry about data being compromised. We use stripe to process orders to ensure personal information is kept confidential.

 

WHAT EXACTLY HAPPENS AFTER I ORDER?

Once an order is received it will be despatched on the same day once it is ordered before 13:00. You will then receive an email with your tracking number so you can track your parcel.

 

DO I RECEIVE AN INVOICE FOR MY ORDER?

 

When an order is placed you will receive a confirmation email along with your order details. You will also be emailed once your order has been despatched.